Privacy Policy
Privacy Policy
Effective Date: 20 July 2025
Welcome to the website of PT Rancang Alam Abadi Tekstil (Raatek) ("we", "our", or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit https://www.raatek.co.id/ or interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, address, and any other information you provide through our contact form or communication.
- Non-Personal Information: Browser type and version, operating system, IP address, pages visited, usage patterns, and referring site details.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support
- To process and fulfill orders or requests for custom textile products
- To send you updates or newsletters (only if you opt in)
- To improve our website, products, and services
- To comply with legal obligations and regulatory requirements
3. Information Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:
- With service providers or partners who assist us in operating our business, under confidentiality agreements
- When required by law, regulation, or legal process
- To protect the rights, property, or safety of Raatek, our users, or others
4. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is entirely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and understand user preferences. You can set your browser to refuse cookies or alert you when cookies are being sent. Please note that some website features may not function properly without cookies.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your information
- Object to or restrict our processing of your information
- Withdraw consent where applicable
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies if you visit them.
8. Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this page periodically to stay informed about our privacy practices.
PT Rancang Alam Abadi Tekstil (Raatek)
Jl. Satria, RT.012/RW.004, Duren, Kec. Klari, Karawang, Jawa Barat 41371, Indonesia
